Terms and Conditions

1. Pricing and Payment

Full payment is due upon approval of the Customer Quote.
Glarior reserves the right to correct any pricing errors due to typographical, clerical, or mathematical mistakes. Any corrections require written customer approval before proceeding.
Payments must be made in full and on time. Customers are not permitted to withhold or offset any amounts.
Credit card payments may be limited to a maximum of $5,000.
The full price, including GST or HST, is listed in the Customer Quote.

A 50% deposit is required at the time of order. The remaining balance is due upon completion of installation.
Pricing errors may be corrected with written approval.
All prices include applicable taxes. All service or warranty work must be paid in full before commencement.

Installation begins as soon as possible after delivery of materials to the customer’s site.
Customers are responsible for obtaining all necessary municipal or building permits. Glarior cannot proceed without them.
All surplus materials remain the property of Glarior.
Glarior will complete the installation professionally and leave the site in a reasonably clean state.
Installation is considered complete once materials are securely integrated into the structure.
Warranty covers installation deficiencies but does not delay the final payment.

Installation does not include the following unless stated in writing:

All changes must be made in writing and approved by both parties through a Change Order. Email or electronic signature is sufficient.

Glarior is not responsible for delays due to factors within or beyond its control, including weather, supply shortages, or other force majeure events.
Customers waive claims for compensation or losses related to delays.

For supply-only contracts, customers must inspect all materials within 72 hours of delivery or pickup.

Issues must be reported via email to info@glarior.ca.

Glarior confirms readiness with the customer before production.
Delivery will occur within 5 business days of completion or as agreed.
Responsibility transfers to the customer upon delivery.
For pick-up orders, customers must collect items within 20 days. Unclaimed items may be considered abandoned and donated. Glarior retains all payments and may invoice remaining balances.

Customers may cancel the contract within 10 days of receiving a signed copy.
If delivery or service is not received within 30 days, cancellation is permitted within 1 year.
Cancellation notice must be delivered via verifiable means (registered mail, email, fax, or in person).
Glarior has 15 days to refund amounts upon cancellation. The customer must return any delivered materials.

Glarior provides a Comprehensive General Warranty, subject to full payment.
Warranty coverage does not begin until full payment is received.
Glarior’s liability is limited to product and installation warranties only. We are not liable for indirect or consequential damages.

Disputes will first be submitted to the Better Business Bureau of Calgary for mediation.
If mediation fails, disputes will be resolved by binding arbitration under the Alberta Arbitration Act.
Glarior may decline arbitration unless full payment has been made.
Glarior retains a security interest in delivered goods until payment is complete. This interest may be registered with the Alberta Personal Property Registry.

Overdue payments will incur 24% annual interest, calculated and charged monthly.

If legal action is required to collect unpaid balances or enforce contract terms (including builder’s liens), the customer is responsible for all legal costs, including solicitor-client fees.

This document, along with any signed quotes or attachments, forms the entire agreement.
Amendments must be in writing and signed by both parties.

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